Terms & Conditions
Terms & Conditions
Please read these Terms & Conditions carefully before using our website or placing an order with Gentorium.
Acceptance of Terms
By accessing or using gentorium.com, operated by URBANSPORT LTD (Reg. No. 16984666), you agree to be bound by these Terms & Conditions. If you do not agree with any part of these Terms, please do not use our website.
Changes to Terms
We reserve the right to update or modify these Terms at any time. Any changes become effective immediately upon publication on the website. Continued use of the website constitutes acceptance of the updated Terms.
Use of the Website
You agree to use the website only for lawful purposes and in accordance with all applicable laws and regulations.
- Do not attempt to gain unauthorized access to our systems.
- Do not use the website for fraudulent or illegal activities.
- Do not upload or transmit harmful, offensive, or malicious content.
Purchase of Goods
All orders are subject to acceptance and product availability. We reserve the right to refuse or cancel any order for reasons including pricing errors, stock availability, suspected fraud, or violations of these Terms.
Prices & Payment
All prices displayed on the website are listed in Euros (EUR) and include applicable taxes unless otherwise stated. Payment must be completed before an order is processed and dispatched.
Product Information
We make every effort to ensure product descriptions, specifications, and images are accurate. However, minor variations may occur and we do not guarantee that all information is completely free from errors.
Shipping
Orders are shipped according to the delivery method selected during checkout. Delivery estimates are provided for guidance only and may vary depending on location, courier services, customs procedures, and other external factors.
Returns & Refunds
Customers may return eligible products within 28 days of delivery in accordance with our Delivery & Returns Policy. Returned products must be unused and in their original packaging unless faulty.
User Accounts
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. Please notify us immediately of any unauthorized account access.
Cookies
We use cookies and similar technologies to improve website functionality, analyze traffic, and enhance the user experience. Further details are available in our Privacy Policy.
Intellectual Property
All content on this website, including text, graphics, logos, images, product descriptions, and software, is owned by URBANSPORT LTD or its licensors and is protected by applicable intellectual property laws.
Privacy
Your use of the website is also governed by our Privacy Policy. By using the website, you agree to the collection and processing of information as described therein.
Limitation of Liability
To the fullest extent permitted by law, URBANSPORT LTD shall not be liable for any indirect, incidental, consequential, or special damages arising from the use of the website or the purchase of products.
Termination
We reserve the right to suspend or terminate access to the website without notice if we believe these Terms have been violated.
Governing Law
These Terms & Conditions are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
Contact Information
URBANSPORT LTD (Reg. No. 16984666)
Address: 60 Tottenham Court Road, Suite 7126A, Fitzrovia, London, W1T 2EW, United Kingdom
Phone: +44 7488 848416
Email: info@gentorium.com