Reg. No. 16984666

URBANSPORT LTD

60 Tottenham Court Road Suite 7126A Fitzrovia London W1T 2EW United Kingdom

+44 7488 848416

info@gentorium.com

INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Will I receive the exact product shown in the pictures?

Yes. We strive to ensure that all product images accurately represent the items we sell. Minor variations in packaging may occur due to manufacturer updates.

How can I track my order?

Once your order has been dispatched, you will receive a confirmation email containing tracking information and delivery updates.

What is your return policy?

We accept returns within 28 days of delivery. Items must be unused, in their original packaging, and in resalable condition.

Do you ship internationally?

Currently, we primarily serve customers within the United Kingdom. International shipping availability may vary depending on the destination.

What payment methods do you accept?

We accept major credit and debit cards as well as other secure payment methods available during checkout.

INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS

Need help with an order, product recommendation, delivery information, or returns? Our team is here to assist you. Simply fill out the contact form and we'll get back to you as soon as possible.