Introduction

This Privacy Policy explains how URBANSPORT LTD (Reg. No. 16984666), operating gentorium.com ("we", "us", or "our"), collects, uses, stores and protects your personal information when you use our website.

We are committed to protecting your privacy in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Information We Collect

When you place an order, create an account or contact us, we may collect your name, email address, billing and shipping address, phone number and payment information.

We may also collect usage data, such as your IP address, browser type, device information, pages visited and time spent on the Site.

How We Use Your Information

We use your information to process orders, arrange delivery, provide customer support, manage your account and improve our website.

If you have opted in, we may also send you marketing emails, promotions or updates. You can unsubscribe at any time.

Cookies

We use cookies and similar technologies to improve your shopping experience, remember preferences, analyze website performance and support essential website functionality.

You can manage cookies through your browser settings or the cookie consent options available on our website.

Sharing Your Information

We do not sell or rent your personal information. We may share information with trusted service providers, including payment processors, delivery companies, website hosting providers and analytics services.

Data Storage and Security

We store your personal information only for as long as necessary to fulfil the purposes described in this Privacy Policy or as required by law.

We use appropriate technical and organisational measures to protect your data against unauthorised access, loss, misuse or disclosure.

Your Rights

Under UK GDPR, you have the right to request access to your personal data, correction of inaccurate data, deletion of your data, restriction of processing, data portability and objection to certain types of processing.

To exercise your rights, please contact us at info@gentorium.com. You also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO).

International Data Transfers

If your information is transferred outside the United Kingdom, we will ensure that appropriate safeguards are in place in accordance with applicable data protection laws.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices, content or security of those websites.

Children’s Privacy

Our website is not intended for individuals under 16 years of age. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised date.

Contact Information

URBANSPORT LTD (Reg. No. 16984666)

Address: 60 Tottenham Court Road, Suite 7126A, Fitzrovia, London, W1T 2EW, United Kingdom
Phone: +44 7488 848416
Email: info@gentorium.com